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MISSION The Mission of Families Helping Families of Greater New Orleans is to educate and connect children and adults with disabilities, and their families to resources, services, and supports to attend school, work, and thrive in their communities.
BOARD OF DIRECTORS Board Chair Jo Ann D. LoRusso, Ph.D Vice Chair Debra Dixon, M.Ed. Treasurer Shantia White Secretary Reynecia Ricks, MSN, RN Board of Directors Jason Asbill, Esq. Katie Furtado Wilbert Johnson Kristine K. Johnstone Nanette Oliver, M.Ed.
MEET THE EXPERTS Executive Director Laura S. Nata lsnata@fhfofgno.org Ext. 2009 Director, Education and Support Karen Scallan kscallan@fhfofgno.org Ext. 2004 Public Relations Manager Kristine Dauzat kdauzat@fhfofgno.org Ext. 2008 Administrative Assistant Liz Dumas ldumas@fhfofgno.org Ext. 2002 Programs Coordinator Maryury Templet, LMSW mtemplet@fhfofgno.org Ext. 2006 Peer Support, Youth & Transition Specialist Steven Nguyen snguyen@fhfofgno.org Ext. 2012 Peer Support Specialist Heather Wilson hwilson@fhfofgno.org Ext. 2018 Intake & Outreach Specialist Jamie Nata jnata@fhfofgno.org Ext. 2026 Development Director Ryan Velasquez rvelesquez@fhfofgno.org Ext. 2007
700 Hickory Avenue Harahan, LA 70123 504.888.9111 | 800.766.7736 info@fhfofgno.org | fhfofgno.org
"The most important school supply a child can carry is knowing someone believes in them. That encouragement starts at home." -Parent
A New School Year, A New Beginning p.04 Explore Back to School Resources p.07 Record Keeping System p.08 "All About Me" Profile p.08 From Parent to Advocate p.09 Autism Resources p.13 Understand the IEP p.13 A Parent's Journey to Finding the Right Fit for a Neurodivergent Student p.14 The Neuroscience of a Supportive Classroom p.18 Awareness Calendar p.22 Free Webinars p.23 Important Louisiana Medicaid Updates p.24 Social Security Updates p.24 Youth Virtual Hangout p.25 Independent Futures That Work p.25 Help Shape Louisiana Resources p.26 Jefferson Parish Human Service Authority p.26 Jefferson Parish Community Resource Fair p.27 Louisiana Council's Advocacy Network p.28 The Disability Assessment & Coordination Entity p.28 Family Emergency Communication Plan p.29 Family to Family Health Information Center p.32 Adaptive Sports Program p.34 Your Gateway to Information p.38 Stay Connected With FHF of GNO p.40
CONTENTS
By Laura S. Nata, Executive Director
As summer comes to a close and the excitement of a new school year begins, I’m reminded that every August brings a fresh opportunity for growth, learning, and new possibilities. Whether your child is entering school for the very first time, transitioning to a new grade, or preparing for adulthood, this season is about more than buying school supplies; it’s about building a strong foundation for success. At Families Helping Families of GNO, we know that starting the school year can bring a mix of emotions. Families often feel hopeful, excited, and motivated, while also carrying understandable concerns about schedules, services, accommodations, and whether their child will receive the support they need. That is a very common space to be in, and you certainly aren't walking this path by yourself. Our team is here to remind you that preparation is one of the most powerful tools you have. Taking a few proactive steps now can make the entire school year smoother for both you and your child. Start with the End in Mind Take a moment to picture what a successful school year looks like for your unique child. Since every student’s strength, goals, and challenges are different, let’s look beyond just report card grades. Ask yourself: What specific skills do you most want to see your child build this year? How can you help foster their independence at home? What worked well for them last year, and what should we adjust? And how will you celebrate their personal milestones along the way? Having clear goals helps guide conversations with teachers and your child's educational team. Build Positive Relationships Early One of the best ways to ensure a successful school year is to establish strong communication from the very beginning. Introduce yourself to your child's teachers, therapists, and support staff. Share important information about your child's strengths, learning style, communication preferences, medical needs, and accommodations. Remember that educators want students to succeed, and building a partnership based on mutual respect creates a stronger support system for your child. This worked for me! Keep communication open throughout the year, not just when challenges arise. Organizing Important Documents Having your records organized saves time and reduces stress when questions or meetings come up. Consider keeping a binder with the following: Current IEP or 504 Plan Recent evaluations Medical information IEP Progress reports (Updated every 9 weeks) Communication logs School contact information Copies of important correspondence Being organized allows you to advocate confidently whenever needed. Review Your Child's IEP If your child receives special education services, don't wait until concerns develop before reviewing the IEP. Take time to ensure: Accommodations are clearly listed. Services are scheduled appropriately. Goals are meaningful and measurable. Transportation, therapies, behavior supports, health concerns and assistive technology are addressed if needed. Everyone understands their responsibilities. Keep in mind, your child's IEP is never set in stone. If current strategies aren't working, you don't have to wait for the annual review; you have the legal right to call a team meeting to adjust the plan at any point. Establish Routines Early Children thrive with predictable routines. Begin practicing: Consistent bedtimes Morning routines Homework schedules Backpack organization (daily) Medication schedules Visual schedules or checklists when appropriate The earlier the routines are established, the easier the transition becomes. Encourage Them to Speak Up for Themselves No matter what your child's age, there are opportunities to build self-confidence and independence. Encourage your child to: Ask for help when needed. Understand their accommodation. Participate in IEP/ITP or 504 meetings when appropriate. Learn about their strengths. Practice decision-making skills. Small opportunities today help prepare students for adulthood tomorrow. Remember That Progress Looks Different for Every Child Every child grows at their own pace. While some students make remarkable academic progress, others achieve profound milestones in communication, self-reliance, relationship-building, or emotional regulation. Every victory holds deep value, and each milestone deserves to be recognized. Avoid comparing your child's journey to anyone else's. Lean on Your Support System Families Helping Families provides essential guidance, advocacy, and peer-to-peer support, ensuring families do not have to navigate the special education system alone. The organization empowers families through tailored training, resources, and IEP preparation to ensure children with exceptionalities reach their full potential. Learn more about our services at Families Helping Families of Greater New Orleans. We are just a call away. Looking Ahead Here is to a fantastic school year! Let’s approach this new beginning with enthusiasm, steady patience, and total confidence. Celebrate big or small victories. Ask questions when you need answers. Build partnerships with your child's school. Most importantly, remember that your voice matters. You know your child better than anyone else, and your efforts make a lasting difference. Here's to new opportunities, new friendships, new accomplishments, and a year filled with success for every student and every family. "Success is the sum of small efforts, repeated day in and day out." Robert Collier Take a moment to explore the resources below! As you prepare for a successful school year, we encourage you to take a few moments to explore the trusted resources below. Simply click on each link to access valuable information, practical tips, and free tools designed to support your child's learning, ease the adjustment back to school, and strengthen your efforts toward a successful year. Whether you're looking for strategies to manage back-to-school anxiety, academic support, family literacy resources, guidance on state testing, or additional educational opportunities, these resources are just a click away. We hope you'll discover information and tools that make a meaningful difference for your family throughout the school year and become valuable resources you can return to whenever you need them. Back to school with PBS Back-to-School Anxiety Ready, Set, Grow: Preparing for Transitionary Periods Khan Academy No-Cost Online Tutoring, Test Prep, and Job Search Assistance for Louisianians Family Literacy Resources Family State Testing Resources
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A New School Year, A New Beginning: Starting Strong Together
An "All About Me" Profile: A Simple Tool for Success
Why Keeping Records Organized Is One of the Most Powerful Tools for Success
An All About Me profile is a simple but powerful tool that helps teachers, therapists, and other professionals get to know your child beyond grades and test scores. By sharing your child's strengths, interests, communication style, learning preferences, and any supports they may need, you can help build positive relationships from the very beginning of the school year. This information encourages better understanding, and helps create a learning environment where your child can be successful. Completing and updating this profile each year gives school staff valuable insight and helps ensure your child's unique needs and abilities are recognized from day one. It also gives your child a voice in sharing who they are and what helps them thrive.
Keeping an organized Record Keeping System school and healthcare records is one of the most effective ways to support your child. Documents such as evaluations, IEPs, progress reports, medical records, therapy reports, and communication with teachers and providers help families track progress, prepare for meetings, request services, and make informed decisions. Organized records also make it easier to share important information with new teachers, doctors, or service providers. Having these documents readily available gives families confidence, supports informed decision-making, and helps ensure their child's needs are clearly understood and appropriately addressed. A simple filing system, whether digital, paper, or both, can save time, reduce stress, and make advocacy more effective.
From Parent to Advocate: How One Mother's Journey Sparked a Passion for Disability Advocacy
By Kaysee Seymour, Parent Advocate
Every advocate has a beginning. Mine didn't begin at the Louisiana State Capitol or in a legislative committee room; it began the day I became a mother. When my son Sebastian was born, I was twenty-two years old and completely unprepared for the journey ahead. Like every new parent, I expected challenges, sleepless nights, and the normal uncertainties of raising a child. What I didn't expect was spending years trying to convince professionals that something wasn't right. At just three months old, Sebastian cried constantly. I knew he was fed, comfortable, and healthy, yet nothing seemed to soothe him. When I brought my concerns to his pediatrician, I was told he was simply a "sensitive" or "needy" baby. While those words were intended to reassure me, they had the opposite effect. My instincts told me there was something more happening, but without knowledge of developmental disabilities or autism, I didn't know what questions to ask or where to turn. Looking back, I realize many parents begin their advocacy journey the same way, with a feeling that something isn't quite right long before there is a diagnosis. As Sebastian grew older, those concerns became more noticeable. He struggled to communicate his needs, became easily overwhelmed, and reacted to frustration through behaviors rather than words. Childcare settings were difficult because staff often misunderstood his communication. Like many families, we heard phrases such as "he'll grow out of it" or "boys develop differently." While well-intentioned, those comments delayed the support he truly needed. Eventually, we discovered Sebastian had severe sleep apnea caused by enlarged tonsils and adenoids. A sleep study showed he was waking more than sixty times each night, preventing his brain from reaching restorative REM sleep. Surgery helped improve his sleep, but it didn't explain the sensory challenges, emotional regulation difficulties, and communication barriers we continued to see. By the time he entered elementary school, our lives revolved around phone calls from school. Almost daily, I was asked to pick him up because of behaviors that educators didn't know how to manage. As his frustrations increased, so did the misunderstandings. Instead of recognizing that Sebastian's behaviors were forms of communication, many adults viewed them simply as discipline problems. Today, I understand something I didn't know then: behavior is communication. Children with autism, ADHD, and other developmental disabilities often communicate stress, anxiety, sensory overload, or unmet needs through their actions when they don't yet have the words or skills to express those feelings. Understanding the "why" behind a behavior is often far more important than reacting to the behavior itself. Unfortunately, our school system wasn't prepared. After transferring to a different school district in hopes of a fresh start, Sebastian experienced one of the most difficult periods of his education. Without consistent support or an appropriate plan in place, he became overwhelmed and experienced a severe behavioral crisis in his classroom. What followed was months of delayed services, repeated calls to remove him from school, and increasing frustration for everyone involved. What I didn't know then was that my son had legal rights under the Individuals with Disabilities Education Act (IDEA). I didn't realize that schools are responsible for evaluating students, holding timely Individualized Education Program (IEP) meetings, and providing appropriate accommodations to help students succeed. Like many parents, I simply didn't know what I didn't know. Everything changed the day I contacted Families Helping Families and spoke with Laura S. Nata. Until then, I believed organizations like Families Helping Families were only for children with significant physical disabilities or complex medical conditions. I quickly learned that every family navigating disability services deserves information, guidance, and support. Families Helping Families helped me understand special education laws, the IEP process, documentation, parents' rights, and how to communicate effectively with school administrators. They provided sample letters, explained timelines, and empowered me to advocate with confidence instead of fear. That knowledge changed everything. Rather than feeling helpless during meetings, I became an informed member of my son's educational team. I learned how to document concerns, request evaluations, ask meaningful questions, and ensure Sebastian's needs remained the focus of every conversation. Eventually, Sebastian transferred to a school where educators recognized his strengths, understood his challenges, and worked collaboratively with our family. While no educational journey is perfect, having professionals who believed in him made all the difference. What began as advocacy for one child slowly became advocacy for many. In 2025, our community experienced the heartbreaking disappearance of Bryan, a twelve-year-old boy with autism. As someone who understood the dangers of wandering and elopement firsthand, I couldn't imagine what his family was experiencing. I joined volunteers searching for Bryan because I knew that, under different circumstances, it could have been my own child. Although Bryan was not found alive, his story changed me forever. It also highlighted an important issue facing families of individuals with developmental disabilities: traditional emergency alert systems often fail to account for the unique communication needs and behaviors of autistic individuals and others with disabilities. Determined to help prevent similar tragedies, I became involved with the Louisiana Council's Advocacy Network (LaCAN), a statewide grassroots advocacy program coordinated by the Louisiana Developmental Disabilities Council. Through LaCAN, I learned that advocacy extends far beyond individual schools or service providers. Public policy influences nearly every aspect of disability services, including education, healthcare, Medicaid, employment, transportation, emergency response, housing, and community inclusion. I discovered that legislators rely on personal stories from families to understand how proposed laws affect real people. That realization led me to testify before the Louisiana Legislature in support of Bryan's Call, legislation aimed at strengthening emergency response systems for missing individuals with developmental disabilities. Standing before lawmakers was intimidating, but it was also empowering. For the first time, I understood that every disability right we enjoy today exists because someone had the courage to tell their story. Every law protecting students, expanding services, improving accessibility, or increasing community inclusion began because individuals and families chose to advocate for change. Advocacy isn't about being an expert. It's about sharing lived experience. It's about transforming challenges into opportunities to improve systems for future families. Most importantly, it's about ensuring no parent feels as alone as I once did. Today, I continue advocating for Sebastian while also helping other families navigate special education, disability services, and legislative advocacy. My journey has taught me that knowledge is empowering, community is essential, and parents truly are their child's first and most important advocate. If there is one message I hope other families take away from our story, it is this: Trust your instincts. Ask questions. Learn your rights. Reach out for support. Your voice matters more than you realize. What began with one mother's concern has become a lifelong commitment to ensuring every child with a disability has the opportunity to be understood, supported, and included. Watch my testimony before the Louisiana Legislature in support of Bryan's Call
An autism diagnosis can bring many questions, but you don't have to navigate the journey alone. Families Helping Families of Greater New Orleans offers trusted information, statewide resources, and personalized support to help families understand autism, access evaluations and services, navigate EarlySteps and special education, and connect with community supports. Every child with autism is unique, and with the right resources and advocacy, they can learn, grow, and thrive. Whether you're just beginning the diagnostic process or looking for additional supports, we're here to help every step of the way. Explore our Autism Resource Guide to find valuable information and tools designed specifically for Louisiana families.
An Individualized Education Program (IEP) is a written plan designed to meet the unique educational needs of a student with a disability. It outlines your child's present levels of performance, annual goals, specialized instruction, accommodations, related services, and how progress will be measured. Families are important members of the IEP team and have the right to participate in every step of the process, from evaluation to annual review. Understanding the IEP helps parents advocate effectively and ensure their child receives the supports and services needed to succeed in school. The IEP is a living document that should be reviewed regularly and updated as your child's needs and goals change over time. Explore the Louisiana Department of Educations (LDOE) IEP Resource Center to learn more about the process, your rights, and practical tools to support your child's educational journey.
Autism Resources for Louisiana Families
Understanding the Individualized Education Program (IEP)
A Parent's Journey to Finding the Right Fit for a Neurodivergent Student
There comes a time in many of our lives when our personal, family, and professional worlds unexpectedly collide. For me, that moment arrived when my young daughter, barely out of toddlerhood, was diagnosed with a speech impairment. Over time, that single diagnosis expanded into a complex profile that included ADHD, expressive and receptive language disorder, auditory processing disorder, anxiety, and specific learning disabilities. One conversation with a professional has stayed with me for years. I was told that earning a high school diploma would likely be the greatest academic achievement my daughter could expect. For a brief moment, I allowed myself to grieve. Then I remembered something I had spent my professional career telling other families. As a social worker, I had worked alongside countless children with complex needs and their families. I believe that growth happens when people are supported, willing to work hard, and surrounded by individuals who believe in their potential. Now it was my turn to walk the same path as the parents I had encouraged for so many years. If I couldn't believe in my own daughter, then I had no business asking other parents to believe in theirs. So, we got to work. Our days became filled with evaluations, speech therapy, language therapy, tutoring, counseling appointments, school meetings, and countless conversations with professionals. This journey unfolded during the difficult years following Hurricane Katrina, when our family, like so many others in Louisiana, was also navigating housing challenges, insurance claims, rebuilding our lives, and supporting friends, family members, and clients through tremendous uncertainty. It wasn't easy. But like so many families raising children with disabilities, we learned to take one step at a time. Looking Beyond High School Years of determination, support, and hard work began to change the trajectory that had once been predicted for my daughter. With the encouragement of dedicated teachers, therapists, coaches, and family members, she continued to grow academically and personally. By the end of her junior year of high school, we found ourselves facing a new challenge: college. We quickly discovered that finding the right college for a neurodivergent student was far more complicated than we expected. While many colleges advertised "learning centers" or disability services, very little information was available to help families understand the true level of support offered. Guidance counselors at both my daughter's high school and within my own school system were unable to provide meaningful recommendations about colleges that had strong experience supporting students with learning disabilities and ADHD. The responsibility fell on us. Finding the Right Fit My daughter and I approached the college search as a team. She knew exactly what she wanted: A college at least five hours from New Orleans. A school that wasn't either of her parents' alma mater. Strong support services for her specific learning needs. A smaller student population. The opportunity to compete in her chosen sport. As her mother, I had my own priorities. I wanted a college that was academically respected, financially realistic, and close enough that visits wouldn't become overwhelming for either of us. Together, we combined our strengths. I researched graduation rates, disability services, academic support programs, and institutional data. My daughter used social media, student reviews, and campus communities to understand each school's culture and environment. During the summer before her senior year, we visited campuses together. Those visits proved invaluable. What looked impressive in brochures sometimes felt very different in person. Meeting disability services staff, speaking with coaches, touring academic support centers, and simply experiencing campus life helped us determine which schools genuinely understood how to support students with disabilities. Lessons for Families If college may be part of your child's future, begin preparing early. The transition from high school to college looks very different for students with disabilities because the legal protections, expectations, and support systems change after graduation. Here are a few lessons our family learned: Start planning early. Begin exploring colleges as early as freshman year of high school. The more time you have, the more informed your decisions will be. Ask questions. Work closely with guidance counselors, transition coordinators, coaches, disability service offices, and admissions staff. Don't hesitate to ask detailed questions about available accommodations, academic coaching, executive functioning support, tutoring, and campus resources. Encourage self-advocacy. Help your student practice contacting colleges, scheduling visits, asking questions, and explaining their accommodation needs. These skills will become essential once they begin college. Consider the whole picture. If your child is also an athlete or participates in other demanding activities, think realistically about balancing academics, athletics, and available supports. The goal is long-term success, not simply admission. Visit every campus you're seriously considering. Nothing replaces seeing a campus firsthand. A visit provides opportunities to observe the environment, meet faculty and staff, and determine whether your student truly feels comfortable there. Look beyond the brochure. Every college highlights its strengths in marketing materials. Take time to read policies carefully, meet disability services personnel, and ask current students about their experiences. A Story of Success Our research paid off. We found a college that was an excellent fit for my daughter's strengths, learning needs, and goals. She didn't simply attend college; she flourished. She graduated Magna Cum Laude with a Bachelor of Science degree, competed on the varsity team throughout all four years, and was inducted into several academic honor societies. Today, she is working in her chosen field while preparing to pursue graduate school. Her dream is to work with neurodivergent children and help them achieve the same success she experienced. Watching her prepare for graduate school has been especially rewarding because she now independently uses the same decision-making process we developed together years ago. She researches programs, asks thoughtful questions, compares supports, and carefully evaluates which environment will best help her succeed. She has learned how to advocate for herself. Final Thoughts Every child's journey is unique. Success may not always follow the path that others predict, but with early planning, informed decision-making, strong collaboration, and unwavering belief in your child's potential, remarkable outcomes are possible. If college is part of your child's dream, begin preparing now. Build a team of support. Teach self-advocacy. Ask difficult questions. Visit campuses. Research thoroughly. Most importantly, never allow someone else's expectations to define what your child can accomplish. The road may not be easy, but with the right preparation and the right fit, it can lead to extraordinary places.
By: Jennifer Wellborn
The Neuroscience of a Supportive Classroom: How Small Environmental and Routine Changes Can Reduce Anxiety and Boost Focus for Students with Disabilities
The bell rings. A child walks into the classroom. For some, this is the beginning of a day of discovery. For others, it is the start of a battle—against noise, against anxiety, against a brain that simply cannot filter out the chaos. What if the difference between struggle and success was not in the child, but in the environment? Every parent of a child with disabilities knows the morning routine: the battle to get out the door, the anxiety in the car, the dread in the child’s eyes as they approach the school gates. For many families, this is not just a bad day. It is every day. As a neuromarketing consultant who has spent years studying how the brain processes information, makes decisions, and responds to environmental stimuli, I have come to understand something that is too often overlooked: the classroom itself is a neurological environment. It can either support learning or undermine it. And for students with disabilities (whose brains are already working overtime to navigate a world not designed for them), the stakes are even higher. The good news is this: we do not need expensive technology or complex interventions to make a difference. Small, intentional changes to the physical environment and daily routines can significantly reduce anxiety, improve focus, and create the conditions for learning. Here is what neuroscience tells us, and what every parent and educator needs to know. Understanding the Anxious Brain: The “Security-Seeking Switch” At the core of learning is a simple neurological truth: a brain that feels unsafe cannot learn. When the brain perceives threat (whether real or imagined), it activates the amygdala, the body’s alarm system. This triggers the “fight, flight, or freeze” response. In this state, the prefrontal cortex (the part of the brain responsible for reasoning, focus, and self-control) essentially goes offline. For students with disabilities, this alarm system is often more sensitive. Sensory processing challenges, communication difficulties, and social anxiety mean that the classroom environment can feel like a minefield. The flickering fluorescent lights, the hum of the air conditioner, the chatter of other students, the unpredictable schedule … each of these becomes a trigger for the amygdala. The key insight: before we can teach a child, we must first help them feel safe. And safety, for the brain, is not a feeling. It is a physiological state. The Power of Predictability: Why Routine Is Not Just Comfort One of the most powerful tools we have to reduce anxiety is predictability. The brain consumes a significant amount of energy simply processing uncertainty. When a student with disabilities does not know what will happen next, their brain remains on high alert, scanning the environment for danger. Simple, low-cost strategies: Visual schedules: A simple whiteboard or picture chart showing the day’s activities. This reduces the cognitive load of uncertainty and allows the child to mentally prepare for transitions. Consistent routines: The same structure each day—start with a calming activity, move to focused work, then collaborative time. When the brain knows what to expect, it can conserve energy for actual learning. Transition warnings: A five-minute warning before changing activities. This allows the brain to begin shifting gears, reducing the shock of an abrupt transition. For children with Autism Spectrum Disorder (ASD) or Attention Deficit Hyperactivity Disorder (ADHD), these structures are not optional accommodations. They are essential tools for cognitive regulation. The Sensory Environment: Designing for the Brain The physical environment of a classroom is not neutral. It is a constant source of sensory input that the brain must process. For students with sensory sensitivities, this processing load can be overwhelming. What the research shows: Lighting: Fluorescent lights flicker at a frequency that can trigger headaches and anxiety. Natural light or warm-coloured, dimmable LED lights are significantly more calming. Noise: Open-plan classrooms, while trendy, can be disastrous for students with auditory processing difficulties. Simple solutions: noise-cancelling headphones, quiet corners, or sound-absorbing panels on walls. Visual clutter: A classroom packed with posters, charts, and decorations may look engaging to adults, but for a child with visual processing challenges, it is a visual maze. Reducing clutter and using clear, simple visual aids allows the brain to focus on what matters: the lesson. Seating choices: Not every child learns best sitting still. Flexible seating—floor cushions, wobble stools, standing desks—allows students with ADHD or sensory processing needs to regulate their bodies while learning. Reducing Cognitive Load: The Neuromarketing of Instruction Cognitive load refers to the amount of mental effort being used in the working memory. For students with disabilities, the load is often heavier. They are processing not just the material, but also the environment, their own anxiety, and the social dynamics of the classroom. Practical applications drawn from neuromarketing principles: Chunking: Break instructions into small, manageable pieces. Instead of complete pages 10 through 15,” try “let’s do page 10 together, then you can try page 11.” Clear, direct language: Avoid figurative language, sarcasm, or implied instructions. Say exactly what you mean. “Please open your book to page 5” is clearer than “Let’s get started.” Reducing decision fatigue: When a student must decide which activity to do next, what to write with, or where to sit, they are using cognitive resources that could be spent on learning. Reduce unnecessary choices. Positive framing: The brain processes "don't run" and "walk slowly" differently. Positive instructions, such as "please walk", are easier to process and follow. Co-Regulation: The Role of the Adult Perhaps the most powerful tool in the classroom is the presence of a calm, regulated adult. Neuroscience tells us that emotions are contagious through mirror neurons. When an educator is calm and grounded, that state can literally help regulate a student’s nervous system. This is why it is so important for teachers and parents to be aware of their own stress levels. A stressed adult cannot effectively calm a stressed child. Simple strategies: A five-second pause before responding to challenging behaviour. A calm, low voice that signals safety. Acknowledging the child’s feelings before addressing the behaviour. A Message for Parents and Families If you are reading this as a parent, you already know how exhausting it is to advocate for your child. You have learned to notice the subtle signs of anxiety: the fidgeting, the irritability, the shutdowns. You have learned to ask the questions: What is making my child struggle today? Here is what I want you to know: the struggle is not a sign of failure. It is a signal from the brain that something in the environment needs to change. And that something is often simple. You can start small: Create a consistent bedtime routine that reduces anxiety before school. Work with your child’s teacher to create a visual schedule that can be used both at home and at school. Ask your child what makes them feel safe in the classroom—and see if those small changes can be implemented. Advocate for a quiet space in the classroom where your child can retreat when overwhelmed. Your voice matters. Your advocacy matters. And sometimes, the smallest change—a different seat, a five-minute warning, a calm voice—is all it takes to unlock a child’s potential. A Vision for the Future The classroom of the future does not need to be filled with expensive technology or complex interventions. It needs to be designed around the brain—understanding that every child’s brain is different and that the environment must adapt to the learner, not the other way around. When we create classrooms that are predictable, sensory-friendly, and emotionally safe, we are not just helping students with disabilities. We are creating better learning environments for all children. The most powerful intervention is often the simplest: a classroom designed for the human brain. Author Bio Javier Prieto is a Spanish neuromarketing consultant, international investor, personal and business coach for more than 50 CEOs all around the world, and author of 11 books on business, health, and user experience. A two-time TEDx speaker (Spain and India), he splits his time between India, Indonesia, and Spain. He runs an investment firm in India (10.45% guaranteed annual ROI) and serves as Technical Director of Central India’s largest football academy, where he applies neuroscience and neuromarketing principles to youth development. As a family and business coach, explores how understanding the brain can empower individuals in education, business, and everyday life.
By Javier Prieto, Neuro Author
awareness Calendar
September
September is a time to recognize the importance of supporting all individuals with exceptionalities with services and supports that meet their unique needs, accessibility, and support for individuals with disabilities while highlighting resources that help people live healthy, independent, and meaningful lives. Throughout the month, observances such as National Preparedness Month, Deaf Awareness Month, and National Service Dog Month encourage communities to promote equal access, emergency preparedness, effective communication, mental health awareness, and independence. In Louisiana, organizations, families, educators, and advocates work together to ensure individuals with exceptionalities have the tools, opportunities, and supports they need to thrive at home, in school, at work, and throughout their communities. September serves as a reminder that building inclusive communities requires ongoing collaboration, support, and a commitment to removing obstacles so everyone can participate fully and reach their greatest potential. Families Helping Families of Greater New Orleans encourages individuals to use this month as an opportunity to learn, connect, and advocate for a future where people with exceptionalities are valued.
As families across Louisiana prepare for a new school year, August is an important time to raise awareness about the rights, opportunities, and supports available to students with exceptionalties. It is a chance to encourage collaboration between families, educators, and community partners to ensure every student has access to supportive high-quality education for all students. Understanding the Individualized Education Program (IEP) process, knowing your educational rights, and building strong partnerships with schools can help students reach their full potential. Together, we can celebrate each student's unique strengths, and create learning environments where every child has the opportunity to succeed. Families looking for additional guidance are encouraged to explore the Louisiana Department of Education's Students with Disabilities Resources page, which provides valuable information on special education services, the Individualized Education Program (IEP) process, parent rights, transition planning, dispute resolution, and tools through graduation. These resources can help families understand the process.
August
"The four-part series helped us understand the special education process step by step. What once seemed confusing now makes sense. We left each session feeling more prepared to advocate for our child and more hopeful about the future." – Parent Participant
Introduction to Work Part 1: Key Resources & Skills Introduction to Work Part 2: Key Laws Introduction to Work Part 3: Skills Needed to Work Independently Introduction to Work Part 4: An Overview of Resources to Support the Development of Skills
In addition to the highlighted training opportunities, we offer several more. All trainings are FREE and relevant for parents, caregivers, and professionals working with school-aged children.
Beginning January 1, 2027, new federal Medicaid work requirements will apply to some Louisiana Medicaid members ages 19–64. The good news is that most Louisiana Medicaid members will not be affected, including children, pregnant and postpartum individuals, many people with disabilities or serious medical conditions, caregivers of young children or individuals with disabilities, and several other exempt groups. Families should make sure their contact information is current with Louisiana Medicaid, watch for important mail, and respond promptly to any requests for information. If you receive a notice asking you to verify work, school, job training, or volunteer activities, be sure to follow the instructions to help avoid any interruption in your Medicaid coverage.
Important Louisiana Medicaid Updates for Families
Youth Toolkit to Supplement Security Income
The Social Security Administration now offers a comprehensive Youth Toolkit designed specifically for Supplemental Security Income (SSI) recipients ages 14–17 and their families. This resource helps transition-aged youth better understand important SSI policies and the supports available as they move toward adulthood. Inside the toolkit, families will find clear guidance on the age-18 redetermination process, how to appeal if benefits are discontinued, and how earnings may affect eligibility at age 18. It also explains valuable work incentives, supports for entering the workforce, SSI rules around higher education funds, and the benefits of opening an ABLE account. With practical tools and easy-to-understand information, the Youth Toolkit empowers families to navigate this critical transition with confidence and clarity.
Independent Futures That Work
Planning for life after high school starts with the right resources. Independent Futures That Work is a free Louisiana resource designed to help individuals with exceptionalities, families, educators, and professionals explore the many paths to adulthood. Whether you're preparing for employment, post-secondary education, independent living, or community participation, this resource connects you with valuable tools, programs, and support services to help make the planning for adulthood successful. Scan the QR code to discover resources to help in planning for adulthood that empower individuals to learn independently, live independently, and work independently while building a future filled with opportunity.No matter where you are on your journey, these resources can help you build the knowledge, confidence, and connections needed. to achieve your goals and create a more independent future.
Looking for a place where young adults can connect, build friendships, and grow? The Youth Virtual Hangout is a free online opportunity for youth and young adults ages 16–26 with exceptionalities or be complex care needs to meet others in a welcoming and supportive environment. Hosted by the Louisiana Parent Training and Information Center, participants can make new friends, share experiences, build confidence, and learn valuable self-determination and learn to speak up for themselves all from the comfort of home. Whether you're looking to connect with peers or simply have fun in a safe and in a safe space where all are welcome, the Youth Virtual Hangout is a great place to belong. Register today using the QR code or click here.
Youth Virtual Hangout
Help Shape Resources for Louisiana Families
Your voice can make a difference! Families Helping Families of Greater New Orleans is seeking parents, caregivers, self-advocates, and family members from across Louisiana to join our Stakeholder Advisory Group. Members provide valuable feedback on trainings, publications, website resources, and other materials to ensure they meet the real needs of Louisiana families. Your experiences and ideas help us create meaningful resources that empower individuals with disabilities and those who support them. By joining, you'll have the opportunity to share your perspective, influence future resources, and help improve services for families across the state. No special experience is required, just a willingness to share your ideas and lived experiences. To learn more or become involved, contact Maryury Templet at mtemplet@fhfofgno.org. We need your voice!
Jefferson Parish Human Service Authority
Jefferson Parish Human Services Authority (JPHSA) Developmental Disabilities Community Services provides supports and resources for eligible individuals with exceptionalities from birth through adulthood. Services may include care coordination, respite, behavioral supports, family assistance, waiver services, planning for adulthood, vocational services, advocacy, and more. If you have concerns about your child's development or need additional supports, JPHSA can help determine eligibility, connect you with available services, and assist your family in planning for current and future needs. To learn more contact JPHSA Developmental Disabilities Community Services: Phone:(504) 838-5424 Website:www.jphsa.org
LaCAN (Louisiana Council's Advocacy Network), is a free statewide grassroots advocacy network that empowers individuals with disabilities, family members, and professionals to make a difference in Louisiana. Through LaCAN, families receive timely updates on disability-related legislation and policy changes, advocacy training, and opportunities to connect with lawmakers to promote meaningful improvements in education, healthcare, home and community-based services, employment, and other disability supports. Whether you're new to advocacy or an experienced advocate, LaCAN provides the tools, information, and support needed to ensure the voices of Louisiana families are heard and help create lasting systems change for people with disabilities.
The Disability Assessment & Coordination Entity
Did you know? The Disability Assessment & Coordination Entity (DACE) is dedicated to helping people with disabilities, their families, and caregivers prepare for and recover from emergencies and natural disasters. DACE works closely with the disability community to provide emergency preparedness training, connect individuals to critical resources after disasters, and ensure that the unique needs of people with disabilities are considered before, during, and after an emergency. Because individuals with disabilities often face additional challenges during disasters, planning ahead can make all the difference. We encourage all families to learn more about DACE's services and take steps today to be prepared for tomorrow. Together, we can help ensure that no one is left behind.
Louisiana Council's Advocacy Network
Emergencies can happen without warning, making it difficult for family members to stay connected. A family emergency communication plan helps everyone know who to contact, where to meet, and what to do if you become separated during a hurricane, flood, fire, tornado, or other emergency. The good news is that creating a communication plan is simple and only takes a little time. Having a plan in place can reduce stress and help your family respond more confidently during an emergency. What Should Be Included in a Family Communication Plan? Emergency Contact Information Create a list of important phone numbers for every member of your household. Include: Parents and caregivers Children (if they have phones) Grandparents and other relatives Trusted friends or neighbors Doctors and specialists Schools and childcare providers Employers Keep printed copies of the contact list in your emergency kit, wallet, vehicle, and with each family member. Meeting Places Choose safe places where your family can meet if you cannot return home. Include: A meeting place just outside your home in case of a fire A neighborhood meeting location An out-of-town meeting place if evacuation is necessary Make sure every family member knows these locations. Out-of-Area Emergency Contact Select a trusted friend or family member who lives outside your local area. During a disaster, it is sometimes easier to make long-distance calls than local calls. Everyone in your household should know: The person's name Phone numbers Address Email address Family members can check in with this contact to let others know they are safe. Communication Methods Phone service may not always be available during emergencies. Discuss different ways your family can communicate, including: Text messages Phone calls Email Social media check-ins Emergency notification apps Practice using more than one communication method. Medical and Disability Information Include important medical information for each family member, such as: Medical conditions Allergies Medications Medical equipment or assistive technology Insurance information Emergency healthcare providers If someone in your family has a disability or access and functional needs, include any accommodations, supports, or equipment they may need during an evacuation or emergency. School and Workplace Plans Learn the emergency procedures for your children's schools, childcare centers, and your workplace. Know: Evacuation procedures Reunification plans Emergency notification systems Emergency contact policies Review these plans with your family every year. Practice Your Plan The best communication plan is one your family knows how to use. Practice: Calling your emergency contacts Meeting at your designated locations Using backup communication methods Reviewing important phone numbers and emergency information Regular practice helps everyone feel more prepared and confident. Final Tip Review your family's communication plan every six months or whenever your phone numbers, addresses, medications, schools, or emergency contacts change. Keep printed copies with your emergency supplies and save digital copies on your phone. Being prepared before an emergency happens can help your family stay connected, informed, and safe when it matters most. For more emergency preparedness information and resources for individuals with disabilities and their families, visit: Disability Access Solutions https://www.disability-access-solutions.com/
Create a Family Emergency Communication Plan Before You Need One
Removing Barriers. Building Community. Celebrating PossAbilities. For the City of Kenner, recreation is about much more than sports; it's about creating opportunities where everyone belongs. Through its rapidly growing Adaptive Sports Program, the Kenner Recreation Department has become a statewide leader in inclusive recreation by ensuring individuals of all ages and abilities have access to meaningful athletic and recreational experiences. Driven by the vision of Mayor Michael Glaser, Deputy CAO Natalie Newton, Recreation Director Charles Illanne, dedicated staff, and numerous community partners, the program was created with one simple goal: To provide accessible, inclusive, and diverse recreational opportunities that inspire connection, confidence, and the joy of recreation. More Than Sports, A Place Where Everyone Belongs The Adaptive Sports Program is designed to remove barriers while creating opportunities for individuals with disabilities to participate alongside their peers. The program focuses on: Building confidence and self-esteem Increasing independence Creating friendships and social connections Providing hope and encouragement for families Promoting physical and mental wellness Creating community awareness about inclusion Demonstrating that everyone has "PossAbilities" Every athlete is celebrated not for their limitations, but for their strengths, determination, and accomplishments. A Strong Community Makes Inclusion Possible One of the greatest strengths of Kenner's Adaptive Sports Program is its extensive network of community partners. Organizations such as Families Helping Families, Team Pack A Lunch, SMCL Foundation, Move United, USA Pickleball, Dick's Sporting Goods, Spina Bifida of Louisiana, Tulane Sports Medicine, Paralyzed Veterans Association, and many others help provide: Adaptive sports equipment Volunteer support Grant funding Educational opportunities Community outreach Specialized programming These partnerships have helped remove financial barriers by providing adaptive sports equipment, including specialized sports wheelchairs, which many families could not otherwise afford. Programs That Continue to Grow The City of Kenner now offers an impressive variety of inclusive recreational opportunities, including: Adaptive & Inclusive Sports Wheelchair Basketball Wheelchair Football WCMX (Wheelchair Motocross) Pickleball Tennis Boccia Sitting Volleyball Kickball Bowling Inclusive Arts & Crafts Inclusion X Recreation Nights The department continues exploring additional programming such as Wheelchair Soccer and Wheelchair Lacrosse, ensuring recreation continues to evolve with community needs. All activities are offered at no cost to participants, with adaptive equipment available for use. Accessibility in Action Kenner has gone beyond meeting ADA requirements by intentionally designing welcoming environments for everyone. Notable accessibility improvements include: A 300-foot wheelchair-accessible pathway at Wentwood Skatepark Adaptive equipment available for multiple sports Accessible recreation facilities Inclusive programming where athletes of all abilities participate together One unique example is wheelchair basketball, where everyone—whether they use a wheelchair or not—plays using sports chairs, creating an equal playing field while fostering understanding, teamwork, and inclusion. A Program Making an Impact Since launching in February 2024, the Adaptive Sports Program has experienced tremendous growth. Major accomplishments include: Opening the City's first Inclusive Adaptive Sports Program Hosting the National Veterans Wheelchair Games Receiving a $120,000 National Recreation and Park Association (NRPA) and MUSCO Lighting Grant Receiving adaptive equipment grants from USA Pickleball Developing the Adaptive Sports Center at Lincoln Manor Hosting multiple "Field of Hope" experiences for Jefferson Parish students receiving Adaptive Physical Education services Providing parish-wide Adaptive Physical Education trainings for educators The program has also gained statewide and national attention through television features, community events, and recognition from recreation professionals across the country. One Story That Says It All Perhaps no story better reflects the heart of the program than that of Juan Diego Zelayandia, a young athlete with cerebral palsy. After participating in his first adaptive sports event through the City's Field of Hope program, Juan discovered confidence, community, and opportunities he had never experienced before. Having emigrated from El Salvador after years without accessible schools or mobility equipment, Juan now trains alongside supportive coaches, volunteers, and community organizations that have helped him receive adaptive equipment and pursue athletics. His journey reminds everyone involved why this work matters. As program leaders explain, there are countless more "Juans" waiting for the opportunity to discover what they are capable of. Upcoming Opportunities Families can look forward to a full calendar of inclusive recreation, including: Inclusive Bowling League Inclusion Recreation Tuesdays Roll Call Skate Program Field of Hope Inclusive Sports Experiences Adaptive arts and recreation events throughout the year Programs continue expanding as new partnerships and funding opportunities become available. Get Involved Whether you're a family member, volunteer, or community organization, there are many ways to support the program. Families can register participants through the City of Kenner Recreation website. Volunteers can complete a Volunteer Inquiry Form to become part of this growing movement. Community organizations interested in partnering can contact the City of Kenner Recreation Department at 504-468-7211 or email recreation@kenner.la.us. A Message of Hope The City of Kenner believes every individual deserves the opportunity to participate, compete, grow, and belong. Their message to every athlete and family is simple: "Focus on your PossAbilities. You are valuable. You are capable. Surround yourself with people who encourage you to believe in yourself." Every child and adult deserves the chance to play, compete, and thrive. Take time to explore adaptive sports opportunities in your area.
By Bruce S. Bershad, Program Coordinator
Adaptive Sports Program
One of the most important things I've learned throughout my journey in the community is this: The more connected you are, the more empowered you become. As the Public Relations Manager for Families Helping Families of Greater New Orleans, my goal is to make sure families know where to find reliable information, trusted resources, upcoming events, and a community that understands their journey. Whether you're the parent of a newly diagnosed child, preparing for your first IEP meeting, navigating adulthood services, or supporting an adult, staying informed can make all the difference. That's why we offer multiple ways to stay connected throughout the year. Subscribe to Our Weekly LAGNIAPPE Newsletter Every week, we share the latest news, upcoming trainings, community events, legislative updates, helpful resources, and opportunities available throughout Louisiana. It's one of the easiest ways to stay informed without having to search for information yourself. Subscribe Here Read Exceptional Times Quarterly Magazine You're reading one of my favorite projects! Our quarterly Exceptional Times magazine is filled with articles written specifically for families of individuals with exceptionalities and complex medical needs. Each issue features practical information, educational resources, success stories, community highlights, advocacy tips, and expert guidance designed to help families navigate every stage of life. Whether you're looking for answers about special education, healthcare, adulthood planning, or community resources, Exceptional Times is created with your family in mind. Read Current & Past Issues Join LAdisABILITY Talk Sometimes the best resource is another parent who understands exactly what you're experiencing. Our private Facebook community, LAdisABILITY Talk, brings together thousands of parents, caregivers, self-advocates, professionals, and community members from across Louisiana. Members ask questions, share experiences, celebrate milestones, exchange resources, and support one another every day. No one should have to navigate this journey alone, and this community reminds us that we don't have to. Join LAdisABILITY Talk Follow Families Helping Families of Greater New Orleans on Facebook Want updates as they happen? Follow our Facebook page to stay informed about: Upcoming trainings and webinars Community events and resource fairs Legislative and advocacy updates Disability news Family resources Success stories Organization announcements Helpful tips and reminders throughout the year We post regularly so families always know what's happening in our community. Follow Us on Facebook Come Meet Us! One of my favorite parts of serving as Public Relations Manager is meeting families throughout southeast Louisiana. Throughout the year, you'll find the Families Helping Families of Greater New Orleans team at resource fairs, school events, conferences, health fairs, transition expos, community celebrations, and events across our region. If you see our table, please stop by and introduce yourself! We'd love to answer your questions, connect you with resources, and tell you more about the free services we provide. Sometimes a simple conversation can make all the difference. Share Your Story Every family's journey is unique, and your story has the power to encourage someone else who may be walking a similar path.Have you experienced a success you'd like to celebrate? Has Families Helping Families made a difference for your family? We'd love to hear from you! Share your story by emailing: Kristine Dauzat at kdauzat@fhfofgno.org No matter where you are on your journey, Families Helping Families of Greater New Orleans is here to connect you with information, resources, education, and a community that cares.
By Kristine Dauzat, Public Relations Manager
Your Gateway to Information, Resources, and Community
The Louisiana Parent Training and Information Center (LaPTIC) is a program of Families Helping Families of GNO and a grant from the US Department of Education; Office of Special Education (OSEP) as Louisiana's official and only statewide federally funded Parent Training and Information Center.
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Any information provided by Families Helping Families of Greater New Orleans (FHF) and/or Louisiana Parent Training and Information Center (LaPTIC), its staff, and/or its volunteers is intended for informational and educational purposes only. Any information expressed or implied is not intended nor should be construed as legal, medical, or other professional advice. FHF and/or LaPTIC does not render legal, medical, or professional advice or recommendations; nor is legal, medical, or other professional advice implied by any information given. Any information provided should not replace consultations with qualified legal, educational, healthcare, or other professionals to meet individual or professional needs. Reference to any program, service, therapy, or treatment option does not imply endorsement by FHF and/or LaPTIC or by its organizational staff/members and should not be construed as such.
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700 Hickory Avenue Harahan, LA 70123 504-888-9111 800-766-7736 504-353-2350 fax info@fhfofgno.org fhfofgno.org