Full Specifications Overleaf
Highlights
Our softphone client, either as an App on a Smartphone or a web based client, connected to our hosted network, allows you to manage your business communications easily and efficiently. Enjoy limitless communications with ease of use to make and receive telephone calls over a secure encrypted internet connection or via an iOS or Android App. Available for web and mobile, our smartphone can replace the traditional desk phone, providing access to all your calls and communication information from any location.
Softphone Data Sheet
For a Smartphone In a world where hybrid working is becoming increasingly more common for businesses, our Smartphone APP enhances the remote working environment, and being able to communicate without the use of static hardware is becoming integral. The mobile app allows simultaneous ringing of a desk handset and mobile device for inbound calls, providing access to all necessary call information. The softphone is available for both Android and iOS devices. and has been designed and configured for all users. Whether you work in a busy industry and require quick and reliable access to calls, or you take a more relaxed approach and just need the basics, Ours is the ultimate softphone. For a PC or Laptop Our Web based version of the softphone for PC & Laptop is supported on all modern browsers. The softphone unites communications by embedding voice into business processes to bring employees the real-time communications and information they require. Users have the communication tools they need to work efficiently and productively, whether in the office or working remotely. Our web version is a versatile multi-media IP system available on PCs and laptops that delivers high-quality voice and video. It can be used as a primary desktop phone in conjunction with a physical desk phone, a supplemental phone or a remote/telecommunication device. You are then able to optimise business practices and drive workforce engagement.
Pricing (as at 16th August 2024)
Purchase Profile
Price
Cash Purchase
N/A
Rental - 12 month minimum term
£5 per month
Rental - 36 month minimum term
£4 per month
Rental - 60 month minimum term
£3.50 per month
Busy Lamp Fields- Easily view statuses of users with various presence indicators. Presence Quick Actions - Hover over users busy lamp fields to call, chat and video call colleagues. Personalised Status- Display your own custom status if a feature code is not available. Local Phonebook - When on a smartphone, use MobeX+ to contact your local contacts. Retractable Dialpad- Open and close the interactive dialpad on most system pages. Notification Bell - Stay alert with call notifications. Feature Codes - Using the dialpad, enter Feature codes to set statuses, join call queues, transfer calls etc. DND - Restrict calls coming through to you by switching Do Not Disturb on. Alternative Colour Mode - Key colours change for those who are visually impaired. Chat Pop Ups - Take your chats to different pages with minimal chat windows. Call History - View and manage your recent call history. Perform actions such as calling back from this page. Avatars - Personalise your user profile with a custom profile image. Cloud Phonebook - Browse contacts from your hosted directory. Dark Mode - Relieve stress on the eyes with a dark mode interface. Chat- When a call is not necessary, quickly and efficiently chat with other MobeX users. Video Conference - Collaborate with other MobeX users face-to-face with enhanced video conferencing within seconds. Multi Screen Sharing - Multiple users can share their screen simultaneously while using MobeX’s video conferencing. Conference Chat - Utilise the built-in chat function while attending a conference. Quick Join - Quickly and effortlessly join conference meetings via a link. Schedule Conferences - Set up meetings with MobeX users in advance of the meeting date and time. Meeting Calendar - View your upcoming meetings. See the organiser, guests and any notes. Mute Incoming Calls - Mute incoming calls locally when you are not able to answer them. Blind Transfer - Transfer a caller to another agent or group without speaking to the new agent first. Make a call- Make a call to all your contacts with or without MobeX licenses. Receive a call - Receive a call from anyone and everyone regardless of your location. Keypad - Use the keypad to dial feature codes, agents and groups while on a call. Custom Layout - Using the dialpad, enter feaure codes to set statuses, join call queues, transfer calls etc. Transfer - Transfer calls between yourself and other agents. Switch to other call - Switch between two or more calls while keeping others on hold.
Technical Compatability Checks
Generic 12 SIP Lines HD voice PoE enabled 2 LCDs (Main + DSS) Intelligent DSS keys Handset / hands-free / headset mode Desktop stand / wall-mounted (need an additional wall hanging parts) Optional external power supply Phone Functions Local phonebook (1000 entries) Remote phonebook (XML/LDAP, 1000 entries) Call logs (in/out/missed, 1000 entries) Blocked list Allowed list Screen saver Voice message waiting indication (VMWI) Programmable DSS/soft keys Network time synchronization Support Bluetooth headset (Via BT dongle BT20) Support Wi-Fi Dongle (Via WF20) Support Poly wireless headset (through Poly APD-80 EHS cable) Support Jabra wireless headset (through Fanvil EHS20 EHS cable) Support recording (through flash drive or server) Action URL / Active URI uaCSTA Call Functions Call out / answer / reject Mute / unmute (microphone) Call hold / resume Call waiting Intercom Caller ID display Speed dial Anonymous call (hide caller ID) Call forward (Always/Busy/No Answer) Call transfer (Attended/Unattended) Call parking/pick-up (depending on server) Redial Do-Not-Disturb Auto-answering Voice message (with server) 6-way audio conference Hot line Hot desking Audio HD voice microphone/speaker (handset/hands-free, 0 ~ 7KHz frequency response) HAC handset Wideband ADC/DAC 16KHz sampling Narrowband codec: G.711a/u, G.729A/B, G.723.1, G.726, iLBC Wideband codec: G.722, Opus Full-duplex Acoustic Echo Canceller (AEC) Voice Activity Detection (VAD) / Comfort Noise Generation (CNG) / Background Noise Estimation (BNE) / Noise Reduction (NR) / Automatic Gain Control (AGC) Packet Loss Concealment (PLC) Dynamic adaptive jitter buffer DTMF: In-band, Out-of-Band (RFC2833/ SIP INFO) VQM voice quality monitoring Network Physical: 10/100/1000Mbps ethernet, dual bridged port for PC bypass IP Mode:IPv4/IPv6/IPv4&IPv6 IP Configuration: Static IP / DHCP / PPPoE Network Access Control: 802.1x VPN: L2TP / OpenVPN VLAN LLDP CDP QoS RTCP-XR (RFC3611), VQ-RTCPXR (RFC6035) Protocols SIP2.0 over UDP/TCP/TLS RTP/RTCP/SRTP STUN DHCP IPv6 LLDP CDP PPPoE 802.1x L2TP OpenVPN SNTP FTP/TFTP HTTP/HTTPS TR-069 AES128 & AES256 Deployment & Management Auto-provisioning via FTP/TFTP/HTTP/HTTPS/DHCP OPT66/SIP PNP/TR-069 Web management portal Web-based packet dump Configuration export / import Phonebook import/export Firmware upgrade Syslog Physical Specifications Main LCD: 2.8-inch (320x240) color screen DSS key-mapping LCD: 2.4-inch (240x320) color screen Keypad: 41 keys, including 3 Line keys (with LED indicator light) 4 Soft-keys 6 Function keys (Hold, Call forward, Conference, MWI, Headset, Redial) 4 Navigation keys 1 OK key 12 Standard phone digits keys 3 Volume control keys (Up/Down/Mute (Microphone)) 6 DSS keys (with LED indicator light) 1 Page-switch (PS) key (with LED indicator light) 1 Hands-free key (with LED indicator light) HD handset (RJ9) x1 Standard RJ9 handset cord x1 1.5M CAT.5E ethernet cable x1 Back rack x1 Status indicator light x1 (Red) RJ9 port x2: handset x1, headset x1 RJ45 port x2: network x1, PC x1 (bridged to network) USB2.0 port x1: Standard A, connect with USB BT dongle or USB Wi-Fi dongle or flash driver DC port x1: Φ5.5x2.1x10mm Safety keyhole x1 DC power input: DC5V / 2A Power Consumption: Idle 0.87~1.27W, Peak 4.72~6.8W Working temperature: 0~45℃ Working humidity: 10~95% Installation: Desktop stand Wall-mounted (need an additional wall hanging parts) Color: black Device dimensions: Desktop stand (angles 1: 45 degree): 214x188.6x181.1 mm Desktop stand (angles 2: 50 degree): 214x180.5x190.1 mm Wall-mounted: 214x119.4x219.1 mm Gift box dimensions: 315x228x84 mm Outer CTN dimensions: 476x440x335 mm (10 PCS) N.W/CTN: 11.76kg G.W/CTN: 12.66kg
For a Smartphone iOS (Apple) iPhone Requires iOS 15.0 or later. iPad Requires iPadOS 15.o or later iPod Touch Requires iOS 15 or later Apple Vision Requires visionOS 1.0 or later Android Requires Android 10 For a PC or Laptop Compatible with: Chrome 110 Firefox 110 Safari 13
Features