Read the ITSM Professor's blogs about all things Value Stream.
Course Introduction Course goals Course agenda Exercise: When is value stream mapping is appropriate? Lean Basic Concepts What is Lean? 5 principles of Lean thinking Making work flow Identifying barriers to flow Exercise: Identifying waste Value Stream Basic Concepts What is a value stream? Value streams vs. processes Anatomy of a value stream map Key value stream metrics Exercise: How functions and processes underpin value streams Value Stream Mapping Basic Concepts What is value stream mapping? Value stream mapping roles and responsibilities Exercise: Overcoming challenges Value stream mapping workshop activities Gemba walks Report outs Value stream mapping deliverables The Value Stream Mapping Process (high-level process overview) Identifying value stream mapping opportunities Exercise: Identifying problems Defining the workshop scope Developing a charter Planning a Workshop Identifying and inviting stakeholders Exercise: Expecting and overcoming objections Data collection and analysis Final preparations Common mistakes
Conducting a Workshop Kicking off the session Mapping the current state Exercise: Identifying the steps in a common value stream Presenting the current state Designing the target future state Identifying and prioritizing improvement loops Exercise: Identifying improvement loops Presenting the target future state Exercise: Anticipating and answering tough questions Creating a transformation plan Exercise: Reinvesting the gains Executing the transformation plan Roles and responsibilities Socializing the plan Exercise: Making efforts visible Mastering continual improvement Continual improvement methods and techniques (when and how to use) Managing the change The role of organizational change management Exercise: Coordinating initiatives and avoiding change fatigue Summary and Reflection Exercise: Identifying key learnings and setting goals Exam Preparation Taking Action!
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This 16-hour certification course describes how value stream mapping is different than other continuous improvement methods, and why and how it enables organizations to significantly improve and optimize performance. The course provides a brief introduction to basic Lean concepts and then takes a deep dive into value stream mapping. Learn about the anatomy of a value stream, how to build an ‘A’ team of stakeholders to map the value stream, and how to plan and lead a value stream transformation.
Value Stream Mapping Fundamentals Agenda